Want to keep up with the latest Firefish Software updates and announcements? You're in the right place!

Weekly Releases

Status & Availability 

18th June 2019 

Between 4:15pm and 5.30pm, some clients may have experienced their system running slow; received an error message; or have been logged out of their system.  This is due to the web box storage running out of memory, we have increased the memory and putting additional monitoring in place.

10th May 2019 - 11:30AM 

We are aware of an issue causing the Sales Figures and Contractors Out reports to return an unexpected error. Our technical support team have implemented a fix which will be deployed from 11:30AM. Around this time you may find your system running more slowly than usual; receive an error message; or be logged out of your system.  We will confirm shortly when this will take place. 

29th March 2019 - 11AM 

We are aware of an issue affecting some clients making placements in the system. Our technical support team are currently looking into this as an urgent priority and we will update all affected clients on the progress of this as soon as possible.

15th March 2019 - 3:30PM 

We aware aware of an issue relating to the Candidate Preferences Page. We will be releasing a fix for this issue this afternoon at 3:30PM. Around this time you may find your system running more slowly than usual; receive an error message; or be logged out of your system.  We will confirm shortly when this will take place. 

15th March 2019 - 12:30PM 

We are aware of an issue affecting some clients candidate registrations. Our technical support team are currently looking into this as an urgent priority and we will update all clients on the progress of this as soon as possible. 

We will be releasing a fix for this issue at 12:30 and this is expected to last around around 1 hour. Around this time you may find your system running more slowly than usual; receive an error message; or be logged out of your system.  

We apologise for any inconvenience and will confirm when this is released. 

9th - 10th March 2019

This weekend we will be carrying out infrastructure maintenance over Saturday and Sunday.  There is no anticipated downtime during this period, however, your system may run slower than normal during this time.

5th March 2019 - 10:35 

We are aware of an issue relating to speed in some Firefish systems and our technical team are currently investigating this issue. Further to investigation we have identified a possible root caused and are ready to deploy a fix around 11:50AM. This will run for approximately 1 hour - there is no expected downtime although you may find your system running slower than normal. 

Thank you for your patience with this. 

15th February 2019 - 10:45AM

We are aware of an issue relating to the Compliance- Never Requested To Do List Item. We will be releasing a fix for this issue this afternoon. Around this time you may find your system running more slowly than usual; receive an error message; or be logged out of your system.  We will confirm shortly when this will take place. 

25th January 2019 - 10:40AM

We are aware of an issue creating jobs within the system. We will be releasing a fix for this issue at 10:45am this morning. Around this time you may find your system running more slowly than usual; receive an error message; or be logged out of your system. The release will be completed and system performance back to normal no later than 11:45am.

 11th January 2019 - 3:30PM

We will be releasing a fix for an issue at 3:30pm this afternoon. Around this time you may find your system running more slowly than usual; receive an error message; or be logged out of your system. The release will be completed and system performance back to normal no later than 4:30pm.

Thank you for your patience and apologies again for any inconvenience.